Effective Date: 31 August 2026
1. Introduction and acceptance of terms
These Terms of Service ("Terms") govern access to and use of the services provided by Northbridge Event Marketing Ltd, a United Kingdom event-marketing business with its registered business address at Northbridge Events, 24 Victoria Road, Manchester M12 5GH, United Kingdom ("Northbridge Event Marketing Ltd", "we", "us", or "our").
By requesting, engaging, purchasing, or otherwise using any of our services, including but not limited to event campaign strategy, brand activation planning, digital and social event promotion, venue sourcing and event coordination, on-site event branding and signage, audience engagement and lead capture, and post-event reporting and campaign analysis, you ("Client", "you", or "your") confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our services.
2. Scope of services
Northbridge Event Marketing Ltd provides event-marketing and related consultancy and coordination services, which may include, depending on the scope agreed with the Client:
- event campaign strategy;
- brand activation planning;
- digital and social event promotion;
- venue sourcing and event coordination;
- on-site event branding and signage;
- audience engagement and lead capture;
- post-event reporting and campaign analysis.
Any services outside the agreed scope will only be provided if expressly confirmed in writing by Northbridge Event Marketing Ltd and may be subject to additional fees, revised timelines, and updated deliverables.
Unless otherwise agreed in writing, we act as a service provider and not as the organizer, host, insurer, legal adviser, or financial guarantor of any event.
We do not guarantee specific commercial outcomes, including attendance numbers, lead conversion rates, revenue, media coverage, or marketing performance, unless expressly stated in a written agreement signed by both parties.
3. User obligations and responsibilities
You agree to:
- provide accurate, complete, and timely information necessary for us to perform the services;
- ensure that all materials, content, branding, images, copy, logos, testimonials, and other assets supplied to us do not infringe any third-party rights and are lawful to use;
- obtain all consents, permits, approvals, licenses, and authorizations required for your event, promotional activities, venue use, data collection, and audience communications, unless expressly agreed otherwise in writing;
- review and approve deliverables, schedules, event plans, and promotional materials promptly to avoid delays;
- comply with all applicable laws, regulations, venue rules, advertising standards, and health and safety requirements;
- not use our services for unlawful, misleading, defamatory, discriminatory, fraudulent, or abusive purposes;
- pay all fees and expenses in accordance with the agreed payment terms.
You are solely responsible for the accuracy and legality of any instructions you provide. We may rely on your instructions without independently verifying them.
4. Payment terms and conditions
Unless otherwise agreed in writing:
- fees are quoted in pounds sterling (GBP) and are exclusive of VAT and any other applicable taxes, unless stated otherwise;
- invoices are payable within the timeframe stated on the invoice, or if no timeframe is stated, within 14 days of the invoice date;
- we may require a deposit, milestone payment, or advance payment before commencing work;
- all third-party costs, including venue fees, printing, production, media spend, contractor charges, travel, accommodation, and equipment hire, are payable by the Client unless expressly included in our fees;
- late payments may result in suspension of services, delay of deliverables, or cancellation of bookings;
- we reserve the right to charge interest on overdue amounts at the maximum rate permitted by applicable law, together with reasonable costs of collection.
Any estimates or quotations are valid only for the period stated in the quotation or, if no period is stated, for 30 days from the date of issue, subject to availability and change in scope or costs.
5. Cancellation and refund policy
Cancellations must be made in writing and are effective only when acknowledged by Northbridge Event Marketing Ltd.
- If you cancel before work has commenced, we may retain or charge for any non-refundable costs incurred and administrative or planning work already completed.
- If you cancel after work has commenced, you will remain liable for all services performed up to the cancellation date, as well as any committed third-party costs.
- Deposits are non-refundable unless otherwise expressly stated in writing.
- Where a project or event is postponed rather than cancelled, we may at our discretion apply amounts paid to the rescheduled project, subject to any additional costs arising from the change.
- Refunds, if any, will be limited to amounts expressly agreed in writing by Northbridge Event Marketing Ltd.
We may cancel or suspend services immediately if you materially breach these Terms, fail to make payment, provide unlawful instructions, or where continuing would expose us to legal, operational, or reputational risk.
6. Liability limitations
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be limited or excluded.
Subject to the foregoing, Northbridge Event Marketing Ltd shall not be liable for:
- indirect, incidental, special, consequential, or punitive losses;
- loss of profits, revenue, business, goodwill, opportunity, data, or anticipated savings;
- losses arising from acts or omissions of third parties, including venues, suppliers, contractors, media platforms, or attendees;
- delays or failures caused by inaccurate instructions, late approvals, or Client-supplied materials;
- losses arising from force majeure events or circumstances beyond our reasonable control.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the services or these Terms, whether in contract, tort, negligence, breach of statutory duty, or otherwise, shall not exceed the total fees paid to Northbridge Event Marketing Ltd by the Client for the specific services giving rise to the claim during the 3 months preceding the event giving rise to the claim, or such other amount as may be expressly agreed in writing.
7. Intellectual property rights
Unless otherwise agreed in writing, all pre-existing intellectual property rights in our methodologies, templates, processes, tools, planning frameworks, reports, and proprietary materials remain the property of Northbridge Event Marketing Ltd or its licensors.
Upon full payment of all amounts due, the Client receives a non-exclusive, non-transferable license to use the final deliverables created specifically for the Client for the agreed purpose of the relevant event or campaign.
The Client retains ownership of all content, trademarks, logos, and materials supplied by the Client. The Client grants Northbridge Event Marketing Ltd a limited license to use such materials solely for the purpose of performing the services.
We may use the Client's name, logo, and non-confidential project details in our portfolio, case studies, and marketing materials unless the Client objects in writing before the services begin.
8. Data protection and privacy
Each party shall comply with applicable data protection and privacy laws. Where we process personal data on behalf of the Client, the Client remains responsible for ensuring that it has a lawful basis for collection, sharing, and use of such data, including for audience engagement, lead capture, and marketing communications.
The Client confirms that it has obtained, or will obtain, all required notices and consents in relation to personal data provided to Northbridge Event Marketing Ltd.
We will process personal data only for the purposes of providing the services, administering the relationship, complying with legal obligations, and improving our operations, in accordance with our privacy practices.
Where necessary, we may engage third-party processors or service providers subject to appropriate contractual safeguards.
9. Force majeure
Northbridge Event Marketing Ltd shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to acts of God, fire, flood, storm, epidemic, pandemic, war, terrorism, civil unrest, strike, lockout, utility failure, cyber incident, governmental action, venue closure, supplier failure, transport disruption, or severe weather.
In the event of a force majeure occurrence, we may suspend, reschedule, modify, or cancel affected services without liability, although any fees for work already performed and committed third-party costs may remain payable.
10. Changes to terms
We may update or amend these Terms from time to time to reflect changes in our business, services, operational requirements, or applicable law.
The updated Terms will be effective from the date stated on the revised version, or if no date is stated, from the date they are published or otherwise communicated to you.
Your continued use of our services after any changes take effect constitutes acceptance of the revised Terms.
11. Applicable law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory rights of consumers or other applicable parties under law.
12. Contact information
If you have any questions about these Terms or wish to contact Northbridge Event Marketing Ltd, please use the details below:
- Company: Northbridge Event Marketing Ltd
- Address: Northbridge Events, 24 Victoria Road, Manchester M12 5GH, United Kingdom
- Email: [email protected]
- Phone: +44 161 924 7583
13. Severability clause
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, it shall be severed.
The validity and enforceability of the remaining provisions shall not be affected.
Entire agreement: Unless otherwise expressly agreed in writing, these Terms constitute the entire agreement between you and Northbridge Event Marketing Ltd regarding the services and supersede any prior discussions, understandings, or representations relating to the same subject matter.